Medical Billing
& Practice Management

Yes! Any EMR (or even no EMR) is fine by us! Our billing software is purpose-built for medical billing and will run alongside any existing EMR.

No! While we are happy to assist with improving the efficiency of your operations, doing so is not necessary. In fact, we often find it works best to keep current processes generally the same when we first get started. As time goes on, we can help identify areas for improvement, but we recommend changing as little as possible during the initial implementation period.

We are flexible and can accommodate pretty much any process that will work best with your current operations. Often, a login to your EMR is all that is needed - we can access the necessary information without any action required by you. However, we can also receive superbills via email or help establish new SOP's where it makes sense.

As often as you choose to! If we have access to your EHR, you won't need to send anything! If you are sending them, we recommend that our clients send us their new billing consistently on either a daily or weekly basis.

• We require the following...
  

• Basic patient demographic information (name, address, date of birth, etc.)

• A copy of the patient's insurance card (front and back)

• A copy of the patient's written prescription (if applicable)

• The patient's first superbill (treatment form)

We must receive a completed superbill (treatment form), which has been signed by the physician rendering the services. This form must contain:

• Patients name

• Name of insurance carrier

• CPT codes

• ICD-10 code(s)

• Referring physician's name and the referral # (if necessary)

• Any/all applicable modifiers

We are flexible! There are a few ways that patient payments can be effectively communicated to us:

• You can provide us with read-only access to your credit card payment processor so we can pull reports of the payments made during the previous day or week.

• You can report a patient's co-payment, made at the time of service, on their superbill (treatment form) for that day's treatments.

• Patient payments could be noted in each patient's profile in your EHR as they are collected by your office.

Denials management is included in our base billing services. This means we automatically follow up on all denials (typically within 48 hours), and submit appeals where appropriate, without any additional cost to you.

We sure do! If you'd like us to handle 100% of the patient invoicing for you, we are able to send out invoices via text, email, and/or snail mail. The electronic invoices enable patients to quickly and easily make credit card payments, which are direct deposited into your checking account.